FAQ

Frequently Asked Questions

Here you will find answers to commonly asked questions about our services, what we do & what we don't do!

Many UK based online retailers (and others) do not ship items to the Republic of Ireland, so we allow your items to be shipped to our warehouse in Northern Ireland where we will accept delivery on your behalf and forward the items to you in the Republic of Ireland or anywhere else worldwide.


The cost is €22.00 for 1 item up to 25KG in weight.


If your shipment weight is more than 25KG, we can still handle it, please contact us for a quote.


Additional items are charged at €5.00 per item. 

For further details, please see below or contact us on info@deliverme.ie or phone us on (048) 3084 9095 from Republic of Ireland or +44 28 3084 9095 (9am – 5pm)

 

1.     How Does it Work?    

          For a step by step explanation, please click on the image to the right.    

2.      Can I collect my items from your warehouse?

Yes. Click on the map to the right for our full address and contact details.

3.      I am first time user of your service. Do you have a Customer Review / Testimonials page?

         Yes. Please click on the image to the right.                                                   Testimonials

 

4.     Do you provide specific services for Businesses?

Yes. Please click on the image on the right for further details.                     Business Customers

5.      How much does onward delivery to Republic of Ireland cost?

         The cost is €22.00 for 1 item up to 25KG in weight. If your shipment weight is more than 25KG, please contact us for a quote.

6.    Do  you accept delivery of large items (furniture / white goods etc)

       Yes. We can forward anything from an envelope to multiple pallets or you can collect from our warehouse.

        Please contact us for a quote for larger items, furniture, bicycles, white goods etc.

        For further details, please contact us on info@deliverme.ie or phone us on (048) 3084 9095 from Republic of Ireland or +44 28 30849095 (9am – 5pm Monday to Friday).

7.      If I order more than one item for delivery, can you combine them into 1 shipment?

Yes. We charge for the repacking (consolidation) but you only pay one delivery charge up to 25KG.

For example, if you order 3 items and the total weight is less than 25KG, the cost is

€22.00 for the first item and €5.00 for each additional item.

Total cost in this case would be €22.00 + €5.00 + €5.00 = €32.00.

If your shipment weight is more than 25KG, please contact us for a quote.

For further details, please contact us on info@deliverme.ie or phone us on (048) 3084 9095 from Republic of Ireland or +44 28 3084 9095 (9am – 5pm Monday to Friday).

8.      I want to order a number of items from one particular website. They will all arrive to you in one box. Does this qualify for the single items rate?

Yes. Once the box is under 25KG.

9.      The website that I want to buy from only accepts UK credit cards. Is there a way around this?

Yes. You can buy a virtual credit card from www.entropay.com and use our address as your default delivery address.

10.      Do you have special rates for business customers and frequent users?

Yes. Please contact us via email or telephone to discuss your requirements.

For further details, please contact us on info@deliverme.ie or phone us on (048) 3084 9095 from Republic of Ireland or +44 28 3084 9095 (9am – 5pm Monday to Friday).

11.    Do you offer Fulfillment Services for business?

Yes. We can store, pack and ship your items directly to your customer. Due to our unique location, we can provide a fast, efficient service to the Irish and UK marketplace. This service is ideal for Irish based retailers who have a UK customer base.

For further details, please contact us on info@deliverme.ie or phone us on (048) 3084 9095 from Republic of Ireland or +44 28 3084 9095 (9am – 5pm Monday to Friday).

12.      Do you offer a correspondence address / mail forwarding service.

Yes. Please contact us via email or telephone to discuss your requirements.

For further details, please contact us on info@deliverme.ie or phone us on (048) 3084 9095 from Republic of Ireland or +44 28 3084 9095 (9am – 5pm Monday to Friday). 

13.    Do I need to have a PayPal account to use this service?

No. You can use your Visa or Mastercard Credit Card to pay securely using the PayPal service but without signing up for a PayPal account. This option is available on the left hand side when you go to the Checkout Page.

14.    Are there any restrictions on what items you will accept?

There are some restrictions:

We do not accept delivery of tobacco, alcohol or pharmaceutical products.

Other items we cannot ship to you include:

  • Dangerous Goods
  • Hazardous Goods
  • Flammable Products
  • Living Animals
  • Perishable Food
  • Cash (including Cheques or any other vouchers with a face value)
  • Jewellery
  • Glass
  • Precious metals or antiques
  • Liquids.

          For further details, please contact us on info@deliverme.ie or phone us on (048) 3084 9095 from Republic of Ireland or +44 28 3084 9095 (9am – 5pm      

Monday to Friday)